Salesforce automation testing plays a crucial role in ensuring the reliability, performance and functionality of CRM systems. But the necessity of properly following the process and associated steps is equally important. The lack of the same can lead to costly mistakes, compromising the company’s time, cost and reputation.
From tool selection to data choice and team training, there is so much that can go wrong. Here, we have identified some common and essential aspects to focus on when setting up Salesforce automation testing. Read on to know.
1. Poor or Random Customisation
Ignoring the customisation option or customising the Salesforce environment without the knowledge of clear requirements can lead to issues like a messy and inefficient environment. Excess customisation can further hinder the daily job functionalities, again leading to inefficient work environments.
Hence, ensure proper consideration of the specific business objectives and tasks to develop focused test cases. Also consider setting clear goals such as performance validation, UI consistency, and regression checks for testing.
2. Ignoring Proper Factors for Choosing a Testing Tool
The choice of a Salesforce automation testing tool must be made by considering all the important aspects. Selecting them based on the presence of any one specific function or due to free access can be costly in the long run. The action will have consequences due to a lack of technical support in navigating through the complex tasks.
It will also offer limited functionality, which will compromise the efficiency of testing or attaining the ultimate goal of testing. Hence, an effective solution is thorough documentation of the features you expect from the Salesforce automation testing tool.
3. Excluding QA from Early Stages
Delayed QA involvement until later phases reduces test coverage and allows defects to go unnoticed. It leads to the requirement for retesting and excess improvements, which is time and cost-inefficient. The direct influence is on the time to market, resulting in delayed releases.
Hence, the prior integration of the QA team helps initially plan better, allows timely detection of errors, making it easier to fix, speeds up the delivery process and increases customer satisfaction as well.
4. Ignoring Training the Team Members
Lack of proper training for effective usage of Salesforce automation tools and overall process can lead to inefficiencies. With poor information on procedures and protocols, the inaccuracies in results are common to witness. Complete and quality training sessions, along with a focus on adaptation, help enhance the delivery quality quickly and in the long run as well.
Testing and implementation of the automated solution is also essential to benefit from the best results. Training document, video-based training, and hands-on experience in workshops or meetings must be first arranged.
5. Overlooking Salesforce Automation Testing Post-Implementation Plan
The importance of project management in automation testing also holds true. The lack of the same can lead to poor control on the project, which can eventually impact the quality of the product and the user experience.
The overall automation testing process must be monitored through regular maintenance and optimisation of test scripts and Continuous Integration and Delivery (CI/CD) implementation. Collaboration between the QA team, business analysts and other members also contributes to increasing the efficiency of the plan.
5. Ignoring Data Quality
The importance of data quality is crucial to gaining desired results. Thus, the disruption may occur in the presence of poor data quality, such as outdated information, missing or duplicate records. This may arise due to any of the multiple reasons, including the data migration or transfer process.
Hence, attention and proper management of the task is essential. Conducting a data audit before testing, cleaning, deduplicating and validating the data also contributes to the smooth occurrence of the process. Setting up proper protocols and methods for data handling also helps.
6. Making Poor Choices of Tasks for Automation
The choice of tasks for automation is essential. Beginning the automation testing using the data-rich and complex tasks can pose challenges due to the presence of intricate logic and multiple branching scenarios.
Further, excessive dependence on automation is also not recommended owing to failure to notice insignificant user interface changes and usability problems. Lack of alignment between manual and automation testing and uncoordinated testing can also lead to issues.
Hence, adhering to the automated testing for routine activities while manually testing the business-specific and exploratory tasks can enhance the testing quality. Developing the sequence of tests based on the complexity and other factors can also help to handle the issue.
7. Overlooking Security and Permissions
With yet-to-be-released data and products being assessed for quality on Salesforce automation testing, the restricted access is quite essential. Protection of such data helps prevent unwanted misconfigurations, which may compromise the actual result and quality.
Setting up controls and permissions can help in this scenario. It is possible by defining the organisation-specific security model, accordingly setting up the test environment and using advanced tools and techniques for better protection.
Conclusion
Using Salesforce automation testing can make a significant contribution to speeding up the tests and enhancing the quality of the products. Knowing the possible mistakes beforehand further helps avoid time and cost-consuming issues. Hence, ensure to avoid the mentioned mistakes in Salesforce automation testing to ensure both functional excellence and long-term scalability in the Salesforce environment.
